FAQs

Frequently Asked Questions

Have a question we haven’t answered here? Call us at (973) 441-3062 — we’re happy to help.

Getting Started

Yes. The assessment is completely free and comes with no obligation — it’s how we understand your needs and how you get to know us

Call us or request a free consultation online. Our Registered Nurse completes an in-home assessment, builds a personalized care plan, and matches you with the right caregiver — care can often begin within days.

We care for people of all ages — children with special needs, adults recovering from surgery or illness, individuals living with chronic conditions or disabilities, and older adults. Every care plan is personalized to the individual.

Our Services

Yes. Our caregivers are trained in dementia and memory care, and our palliative and end-of-life services can work alongside your hospice provider to add extra comfort and support.

Non-medical care covers daily living support — bathing, dressing, companionship, meals, and errands. Medical care involves skilled services like nursing, wound care, and medication management, delivered under RN supervision. Many of our clients receive a blend of both.

We offer both medical and non-medical care, including personal care, companion care, private nursing, medication reminders, meal preparation, respite care, dementia care, palliative and end-of-life care, wound care, and transportation.

Care for Children & Families

Depending on your child’s needs, services can include personal care assistance, help with daily routines, companionship, respite for parents, and support coordinated with your child’s medical providers.

Absolutely. We design each child’s care plan around your family’s routines, your child’s abilities and preferences, and your goals — and we adjust the plan as your child grows and needs change.

Yes. Our caregivers receive specialized training in behavior support, communication strategies, and care techniques tailored to each child’s individual requirements.

Companion & Personal Care

As often as you’d like — from a few hours a week to daily visits. We build a schedule that fits your life and adjust it anytime.

Personal care covers assistance with daily living activities such as bathing, dressing, grooming, toileting, and mobility — always delivered with compassion and respect for each person’s dignity and privacy.

Companion care includes friendly conversation, shared hobbies and activities, accompaniment to appointments and social outings, light meal preparation, and emotional support that eases loneliness and isolation.

Palliative & End-of-Life Care

Yes. We regularly partner with hospice teams, providing the extra hands-on support and companionship that hospice visits alone can’t provide.

Our end-of-life care focuses on comfort, dignity, and quality of life. Services include personal care, pain management support, emotional support for the individual and their family, and coordination with hospice teams.

Our Caregivers

? Just tell us. We’ll listen to your concerns and arrange a new match promptly — no awkwardness, no hassle.

We prioritize consistency. You’ll be matched with a caregiver suited to your needs and personality, and we keep that match as stable as possible so real relationships can form.

Every caregiver completes a thorough background check and credential verification before joining our team, and receives ongoing training throughout their employment. All care is supervised by our Registered Nurse.

Costs & Payment

We can discuss options during your consultation, including private pay and long-term care insurance, and we’ll help you understand what your policy may cover.

Costs depend on the type and hours of care needed. After your free assessment, we provide clear, transparent pricing with no hidden fees.

Scheduling & Flexibility

Yes. We reassess regularly and adjust services, schedules, and caregivers as your needs evolve — just call and we’ll update the plan.

Anything from a few hours a week to 24/7 support. We build the schedule around your life.